Categories of Personal Data related to Customers, Potential Customers, Vendors and Potential Vendors

Purposes for Processing:


Purposes: Details:
Statistics Sales/purchase statistics: breakdown of sales/purchases by customer, by product, by geographical market, etc.
Analysis of Sales Analysis of customer preference, their proposals, complaints, records of any settlements for complaints, statistical analysis
Guarantee, repair and servicing Records of repairs and replacement for free guarantee and costs for parts and labour; paid servicing and their profit and loss analysis
Marketing Planning Evaluation of various customers, planning & expectation of sales growth, focusing of certain customers, certain product lines, and making promotional planning
Strategy Promotional campaign, sales technics, entertainment records
Development Development of new product; new customer/supplier development

Categories and classification of data:

The following categories of Personal Data will be Processed:

Categories of data Details
Information on Data Subject Name, working address, telephone and mobile numbers, e-mail address, date of birth, gender, language, country of residence, time zone, user pass word, hobbies and preferences, family situation, other information contained in business cards including a photo;
Products purchased Product code number(s), date or period of purchases, cumulated purchases during the fiscal year
Sales Conditions Payment conditions, delivery conditions, prices and discount agreement, rebate practice
History Start of purchases, records of repairs, records of complaints,
IP address, Web-site, automatically collected by browser cookies
Particular demand or proposal